Support
Find quick answers below, or reach us directly — we typically reply within 1–2 business days.
Email support
Questions, feedback or a bug to report? Get in touch and a human will help.
support@looksmaxxings.app →Manage your subscription
Subscriptions are billed through Apple. Manage or cancel anytime in Settings → your name → Subscriptions.
Open Apple subscriptions →Your data & privacy
Your photos and data stay on your device. Use "Start over" in the app or delete the app to remove your data.
Read the Privacy Policy →Restore a purchase
Changed devices or reinstalled? Open the app's paywall and tap "Restore" to recover an active subscription.
Still stuck? Email us →Common questions.
Photo quality matters a lot. Use even, natural lighting, keep a neutral expression, remove glasses and hats, and make sure your whole face is in frame and in focus. Then re-take the scan. If it keeps failing, check your internet connection — the analysis needs to reach our AI service.
Subscriptions are handled by Apple. On your iPhone, open Settings → [your name] → Subscriptions, choose Looksmaxxing, and tap Cancel. Your access continues until the end of the current billing period.
Your data is stored on your device. Use "Start over" in the app's Profile to reset everything, or simply delete the app to remove all locally-stored data.
Yes — Looksmaxxing supports 13 languages. You can switch the language inside the app's Profile settings at any time.
Try closing and reopening the app, then make sure you're on the latest version from the App Store. If the problem continues, email us at support@looksmaxxings.app with your device model and iOS version so we can help fast.
Still need a hand?
Email our team directly — we read every message and reply within 1–2 business days.